Many families need financial assistance from time to time to help with rent or utility payments. The Stepping Ahead II program provides help to those in need: rent, utility and rapid re-housing assistance.In order to receive assistance through Stepping Ahead II you must: be a resident in South Fulton.
Call-ins are accepted every Wednesday at 4pm ONLY.
Frequently Asked Questions for the Stepping Ahead II
Rental and Utility Assistance Program
All South Fulton County residents – East Point, College Park, Union City, City of South Fulton, Chattahoochee Hills, Palmetto, Hapeville and Fairburn; however, you must be able to demonstrate that there is a need.
You are required to submit all requested documentation and attend two workshops.
Yes, you may be eligible to receive assistance for both rent and utilities as long as it does not exceed the maximum award amount. Example: If the award is $300, you are able to apply $200 towards rent and then use the remaining balance of $100 towards your electric bill (current charges only).
To receive assistance, you must call our office on Wednesday’s at 4pm.
NOTE: The slots for appointments fill up very quickly, usually within 20 minutes from the call-in time. Messages left on any voicemail other than ext. 24 requesting assistance will not be returned.
The maximum award varies monthly and is based on available funding. You will receive additional details about the amount of assistance at your appointment.
Note – Only current bills will be paid and no bill older than 2 months will be paid. In addition, only current charges are paid.
Example: Your total bill is $366.25 however; your “current charges” are $125.86. Only $125.86 will be paid; the remaining balance of $240.39 is an accumulated balance from previous months and is not eligible.
No, a referral letter does not automatically qualify you for assistance. You will need to call in on the call-in date.
We understand your frustration. The phone lines are extremely busy because there are hundreds of individuals calling in. It’s similar to calling into the radio station for free tickets to see your favorite artist; you must keep trying until you get through.
The number of people served varies from month to month based on funding provided.
Checks are disbursed once a month, generally 3 weeks after the date of Intake (when you come in and complete the application). We will provide you with a pledge letter immediately following the completion of your 2nd workshop, the pledge letter can be given to your vendor as proof that a payment is forthcoming.
You may only receive assistance once every 12 months.
If you discover that you have a conflict with your appointment time you must call our office prior to your appointment time to inform the staff of your reason and need for rescheduling. If you do not call, you will automatically be denied.
You will have 24 hours to return our call. After that, your appointment will be given to another client. You are eligible to call in again on the next call in date.
Everyone must go through the same process.
Funding provided by